Shipping policy
SHIPPING POLICY
Made-to-Order Products
All We Pad It products are made to order. Production and shipping timeframes may vary based on the product, order quantity, and current production schedule. Any estimated completion or delivery date is an estimate and is not guaranteed.
Freight Shipments
Pads shipped by freight include standard commercial freight delivery only. Unless specifically included in the customer’s order, freight charges do not include:
- Lift-gate service
- Inside delivery
- Residential or other non-commercial delivery
- Limited-access delivery
- Appointment or other special delivery arrangements
The customer is responsible for any additional charges imposed by the freight carrier for these services or for inaccurate or incomplete delivery information.
Transit Times
Once an order leaves our facility, transit times are controlled by the freight carrier. We Pad It is not responsible for carrier delays or guaranteed delivery dates after the shipment leaves our dock.
Shipping Costs
Shipping quotes are estimates based on the carrier rates and fuel costs available when the order is placed. Freight rates and fuel charges may change before an order is completed and released from our facility.
We Pad It makes every effort to estimate shipping costs accurately. However, the customer is responsible for the actual shipping cost in effect when the order ships.
Contact Us
Questions regarding shipping should be directed to:
We Pad It
Email: store@wepadit.com
Phone: 877-937-2348