Refund policy

RETURN AND REFUND POLICY

All returns must be made within fifteen (15) days of receiving the product and must be approved by We Pad It before being shipped.

Return Requirements

  • All returns are subject to a 35% restocking fee.
  • Products that have been used are not returnable.
  • Products with dirt, marks, wear, or other signs of use will be considered used.
  • Original shipping and handling charges are nonrefundable.
  • The customer is responsible for return shipping costs.
  • A completed Return Authorization Form must be included with the returned shipment.
  • Returns sent without prior approval will not be accepted.

Errors Made by We Pad It

If We Pad It makes an error involving the product’s size, type, quantity, or color, the customer will not be responsible for any costs required to correct the error.

Return Authorization

To request authorization before returning a product, contact We Pad It:

Email: store@wepadit.com
Phone: 877-937-2348