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FAQ

What colors are available?

Please note we make every effort to accurately depict the colors of our products on our website but due to variations in monitors, devices and individual settings, actual appearance may vary. Please contact us and we will be happy to mail you sample swatches. Custom colors may be available upon request, based on volume. You can also view our colors gallery which has many more examples of our stock and custom pole padding colors.

What types of closure systems are available?

Closure systems may vary depending upon application. You can view our closures gallery which has many more examples of our pole padding closure systems.

What are the standard sizes?

  • 1” and 2” thicknesses are standard but custom thicknesses are available upon request.
  • Standard heights are 4 ft. and 6 ft. but custom lengths are available upon request.

How do I install We Pad It Pole Pads?

Written instructions are included with each order and you can also view our easy-to-follow installation videos or pdfs below. Our pole pads are very easy to install.
 

How do I determine the right size?

ROUND POLE

Begin by wrapping a string or flexible measuring tape around a round pole. Pull the string snug and mark where it overlaps. Transfer the string onto a measuring tape. That measurement is the circumference. If you would like to determine the diameter of the pole, simply divide the circumference by 3.14.

Click for larger
measuring pole padding

SQUARE/RECTANGULAR POLE

Measure each side of the pole. Add all four sides to determine the perimeter measurement.

Click for larger
measure square pole padding

LIGHT POLE

For best results please call us so we can walk you through the exact measurements to be sure you get a perfect fit the first time. This is a general guide.

Click for larger
measuring light pole padding

Why should I choose We Pad It?

Made with high quality materials with children’s safety in mind
Manufactured in the U.S.A.
Made to order
Superior closure systems – easy installation
Outer shell is durable and easy to clean
Available in multiple colors and sizes

Are We Pad It products child-safe?

Unlike our competitors, our pads are made with “child safe” material. Our outer shell material is:

  • 6P compliant
    What does this mean? The Consumer Product Safety Commission (CPSC) implemented standards regarding 6P wherein any item or product manufactured to be used by children when playing, the 6 phthalates are not to exceed concentrations of 0.1% in any product.
  • Lead is less than 100 ppm
    The Consumer Product Safety Commission (CPSC) requires for all products that apply, lead must not exceed 300 parts per million (ppm). Our material complies with this requirement.
  • Fire retardant to meet NFPA-701, CSFM and achieves a Class A Fire Rating under ASTM E-84
  • UV Stabilized for outdoor longevity. The material is durable, will not rot, mildew or crack and is easily cleaned.

How long will it take to get my order?

Due to the fact each pad is made to order, we require a 15 business day lead time from date of order for manufacturing plus shipping time (for standard pads).

If faster delivery is required, please contact us directly at 1-877-WePadIt (937-2348). ***expedited shipped MAY be subject to additional charges***

How much is shipping?

All orders are sent UPS Ground, or freight for larger items. We can only ship to addresses within the United States, Canada or Mexico.

Our website utilizes an automated UPS shipping calculator for most of our standard one and two inch pads, as well as many of our wall and goal post pads, and cannot warrant its accuracy. Shipping charges for larger items must be quoted by phone or email.

Additional charges will apply for shipments to Alaska, Hawaii or anywhere outside of the contiguous United States. Additional shipping charges may apply or be noted on a per item or location basis.  All shipments to Canada or Mexico will incur additional duties and taxes, to be paid by customer at time of arrival.

Shipping charges are non-refundable. We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of this website. Please see our Terms and Conditions or contact us for any questions prior to purchase.

Are We Pad It products guaranteed?

If for any reason you are not satisfied with the quality of your pads, you may return them (unused) within 15 days of purchase for a refund, with the following conditions:

  • Returns incur a 35% restocking fee
  • Pads that have been used are not returnable
  • Original shipping costs are not refundable and customer pays for return shipping
  • Custom orders are not returnable
  • All Terms and Conditions apply
  • Bargain Bin purchases are not returnable
  • All return orders must be approved by WePadIt in advance
  • If you have any questions, please call 1-877-WePadIt (937-2348)

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